Saving a purchase

 Situation

Nick and Bella were moving home and had applied for a mortgage through another broker firm, however this was stalled and after 6 weeks of inactivity there was a real threat of the property being remarketed and them losing the home they wanted.

Luckily Bella posted their predicament on a popular parenting website and another user recommended a conversation with Mark as he had helped with their move.

We arranged a very quick appointment to discuss and looked at the issues they faced and any potential issues that could arise re the application.  The property was a unique architecturally designed property and so we needed a lender that could appreciate the uniqueness of the building as well as the previous issue the clients had faced.

Solution

We were able to help secure a decision in principle very quickly (thanks also to the speed the paperwork was sent through from the clients) and discussed the issues with the lender to ensure a smooth application process.  

The valuation was completed in a couple of days after application and the offer letter was issued within 8 working days from application, meaning that the vendor was happy to continue with the sale and they were able to complete their purchase just 4 weeks later.

Nick and Bella said

Mark was absolutely integral to our purchase going through. He immediately knew the best course of action and his expert knowledge of which lenders were likely to accept our application meant that he very quickly secured us an excellent mortgage offer with a really great rate of interest. 

However, Mark provided much more than this and he goes above and beyond in so many ways. He was constantly communicating with us, the solicitors and the estate agents making sure everyone was on the same page and that everything went through smoothly and quickly. The level of support was amazing and much appreciated at what was a really stressful time. 

We’re always recommending Mark and we have worked with him again many times for remortgaging and a different purchase. We would never use anyone else!